We provide an Internet-based software solution for New Teacher Induction programs, with our primary focus on data collection and retention in support of audit and portfolio requirements. Our administrative tools help organize the management, communication and record-keeping tasks required to operate a successful Induction program.
Originally developed in 2003 for California BTSA Induction Programs, we have grown to support other credential programs (Education Specialist, Intern, Admin Tier I and Career/Technical Education) across the country.
Moving online with InductionSupport provides a centralized, secure repository for your program data, as well as for Candidate portfolios and evidence. By automating routine operations and providing powerful user grouping and reporting tools, we allow you to focus your time and effort on your primary goal – developing effective educators.
Candidates and Mentors interact with InductionSupport directly: registering for events, completing assessments and mentor/support logs, maintaining their personal data, uploading required forms and portfolio documents/evidence, and monitoring their progress. The site automatically reminds users when they have tasks to perform or events to attend, and our tools allow Program Staff to communicate with either targeted groups or individual users.
Since we are an online service, nothing is installed or maintained on your district's computers. All site users – Candidates, Mentors, and Program Staff – have complete access to all our tools, all the time, anywhere.
Read what a Review Team had to say about us!
“The Program’s use of technology through BTSAsupport.com is evolving towards its full potential as more than a useful program evaluation component into a powerful equalizer across a wide consortium. Communication among Participating Teachers and Support Providers with each other, their liaisons, Professional Development Providers, and program leaders is timely, clear and reciprocal. More than a database, it is an interactive, integral part of all aspects of the program.”
Candidates are the lifeblood of any program. Our Users module allows you to keep track of all candidates, their mentors, and others involved with your program — who they are, how to contact them, what they're doing in your program, when they registered, when they last logged in, it's all there, available at the click of a button.
Your users can manage their own personal and contact information, starting with their initial registration. You shouldn’t have to be a data entry clerk; just distribute our Signup Instructions and let your users input their own data. No more incomplete data — we make sure the form is filled out — and no more lost change-of-address forms, because users can keep their own records up to date anytime, day or night.
As users register themselves, a notification appears on your Administrator home page — go directly to their profile, make any necessary revisions, and they (and you) are ready to go.
A key feature of InductionSupport.com is the ability to divide your users into goups, allowing you to target user requirements and site content to just the appropriate users. Set up a group for New Teachers who have just entered the program, another for returning Year 2 candidates, another for new Mentors ... and those users will see custom content targeted directly to them.
Users Module (cont.)
Is your program dispersed over a large area, so that you repeat workshops in multiple locations? Create subgroups of users to guide them to the appropriate session. Every program has special challenges, so we created a system that can adapt to your needs. As ever, we are happy to consult with you during the startup period to make sure the design is right for you.
Within each User's profile, Administrators can create Notes, keeping track of disparate information regarding that user — from knowing a Mentor’s holiday schedule to remembering that a teacher needs wheelchair accessibility. You can even set a date in the future to receive an email reminder, so that information comes back to you when you need it. Notes are readable by administrative users only — it is never available to the user it describes, or to anyone else.
From the User's profile, you can also see all of the mail that has been sent to that user through our service — messages sent individually (or as part of a group) from the Contact Users module or other areas of the site (Events, Assessments, etc.) along with messages (like event registration receipts or password reminders) automatically generated by our system.
Our comprehensive Reports allow you to extract on any aspect of your program participants. And you can download the entire profile for every participant into a single spreadsheet, and create name tags or mailing labels via a simple mail merge, or explore your data as you like.
User Contact Module
From within the Users module, the Contact area enables you to send email to any user in the system — whether to individual users, to all users of a selected type, or just those located at a specific school or in a specific cohort ... multiple selection criteria can be combined to target just those users you need to address. When you’re writing your message, you can easily upload a file to be attached to the email. A copy is automatically sent to the creator of the email, and copies to other Administrative Users can be added as needed.
The Contact form is also available from other areas of the site, allowing you to send targeted emails relevant to those modules. Send a reminder to users who have outstanding paperwork, or who haven’t completed an ongoing assessment; send special instructions to seminar registrants before the event ... or prompt users who have neglected to register.
A copy of every outgoing email is preserved in the system for later review. Within each user’s profile, clicking on the “Mail History” button reveals the sender, subject line and body of every email sent to that user through the system — from every module, by every sender (including automated reminders from the system) — so you have a document of what you’ve sent, and the user has a secure copy of what they’ve received.
With our Events Module, you can manage and track your users' participation in Meetings, Lectures, Workshops, or other events. Events are defined by their title, times and dates, locations (with a single click, users can always access a map to those locations), and other pertinent information, including who's teaching, capacity, a detailed description of what's happening, and even a special instructions field. Events may be targeted to display to specific cohorts or types of users, and you can define registration opening and cut-off dates for each event.
Events may also be linked together into Event Groups, from which users must attend either a single option from the choices offered (Require Any) or ALL of the events in a series (Require All).
When registration opens for an event, it appears in the Calendar page for all targeted users. With the click of a button, they can self-register for the event (or you can register for them). After registering, they will receive scheduled email notifications about the event (one immediately upon registering, and a second on a date of your choosing after registration has closed). As the event date approaches, a reminder appears on the registrants' home page.
You can always check to see who has registered (including wait-list status if the event is over capacity), or print name-tags and sign-in sheets. After the event, you can mark and track attendance.
Events Module (cont.)
You can also easily contact all event registrants, to tell them what to bring to the event, or contact all targeted non-registrants (advertising your event).
From our Assessments module, you may target an assessment to be served to event participants either before or after an event, (post-event assessments are delivered only to those users marked Attended).
Event Reports are delivered in Adobe Acrobat (PDF) format. Reports provide complete information all targeted users’s participation an individual event, or all events for individual user. Simply select either an event or a user from the appropriate drop-down box, and your report opens in a new window. Users always have immediate access to their own event reports, so they can see instantly where they stand.
Our powerful and flexible Assessments module is capable of delivering diagnostic, formative, and summative Assessments to your users, and smoothly integrates each into your program's overall scope.
You can create as many assessments as you'd like – we impose no arbitrary limits on your use of the service. Assessments can be targeted to specific user types, so it's easy to create a mid-year assessment for all new teachers, or separate end-of-year assessments for new teachers, mentors, and site administrators.
Or create an assessment to be delivered before your presentation on classroom management, allowing you to adjust your lesson plan based on the responses you receive. Then, when those presentations on classroom management are finished, deliver an assessment to all who attended, and find out what skills and tips they'll carry into their own practice.
You create your own questions and answers – any mix of Single-Answer, Multiple-Answer, and Free-Text Answer types. We are also available to consult with you regarding your specific needs as part of your subscription, drawing on our years of collective experience in assessment design and delivery.
You decide when an assessment becomes available to your users, and when it will close. When individual users have not completed a required assessment, a highlighted reminder appears on their home page as soon as they log in: No Excuses!
Assessments Module (cont.)
In addition, you can easily create follow-up questions, which are seen only if a previous question was answered with a specific response. For example, if users respond "Strongly Disagree" on a Likert Scale, you can return a text-answer question to just those users, and have them tell you why they disagree so strongly.
At any time, you can see at a glance how many users have completed each assessment, and with the click of a button, create an email to gently "nag" users who have not.
No more tally marks! Assessment reports are available as soon as the first person completes an assessment, and are updated in realtime. Results may be filtered by User Type, School, Cohort and more, and individual Users' responses can be viewed and printed. Each report is downloadable to your favorite spreadsheet, so more detailed analysis and graphing of response data is quick and easy.
InductionSupport.com gives you tools to publish News Items, to keep all users of the site aware of current happenings, upcoming requirements, and general program information. News Items, administered through the News module, are displayed to users at the top of their home page immediately upon login, helping you to distribute key program information to your users in a timely manner – and in a place where the information isn't easily ignored or bypassed.
News Items can be targeted to specific audiences on the site (for example, all New Teachers, all Mentor Teachers, all Year 1 New Teachers, etc.), so the News Item is only seen by those for whom it's relevant. Each News Item is also date-specific (both start- and end-date), so once you enter it, the News Item appears only when you want it to – and turns itself off when you want it to, without additional work on your part.
Are your Mentors meeting regularly with their assigned New Teachers? Are they making steady progress through the program materials?
Our Logs Module allows your Mentors/Support Providers to document their meetings online – when they met and for how long, what topics they covered, areas that need more work, plans for later meetings. The log is electronically routed to the New Teacher, who can add comments and acknowledge the log, and save or print copies directly from the browser. No more piles of NCR forms - and no more misplaced NCR forms, because the logs are always accessible to both teachers (and to you) on our site.
With a few mouse clicks, you can access reports showing how many meetings have been recorded by week, who is or isn't meeting on schedule, and what topics are being addressed, and more.
If your program is using a Formative Assessment System that defines the Topic List or other elements of the meeting log, the Logs Module can meet those requirements – we support Formative Assessment for California Teachers (FACT), FAS from the New Teacher Center, and the Charlotte Danielson Framework for Teaching out of the box. If you don't use one of those systems, or want to supplement or customize the Topic List, our system is flexible enough to support your program as well.
Threaded Discussions are a powerful collaborative tool, enabling your users to form their own Professional Learning Community to engage in dialogue with their peers and mentors and to reflect on teaching practices.
With our Forums module you can set up and manage Forums and Threads, and then monitor while the users discuss the topics you've chosen. Create a forum for this year’s new Mentors ... or start a thread for seminar participants to discuss their experiences in the days after the event ... or set up an Admin-only area for internal staff discussions ... use the Forums to enhance communication within your program where you need it, with no limitations on the number of users or volume of messages. And as ever, we are always available to consult on Forum design and management — we’ve used this tool in our own teaching — at no additional charge!
Pressed for time? Moderation can be delegated to any trusted user of your choice — so your PDPs can manage discussions of their own presentations, or a Lead Suppport Provider can be responsible for discussions among Mentors or New Teachers, as you decide.
Using our Resources module, you can easily store forms, manuals, newsletters — all the piles of printed matter that keep your program running — for your participants to download and print out any time, when and where they’re needed.
In addition, a Links section allows you to build provide your users with a convenient list of external websites — from State and County agencies to University Extension programs to teaching resource websites and topical readings — in one convenient location.
You have the opportunity to organize both Downloads and Links into your own descriptive categories, so you can tailor their presentation to your own program. As ever, we are happy to consult with you on effective design during the startup process, or any time thereafter.
You can even track which users have accessed each document or website! Just click on the Users button under each item and see a list of everyone who’s clicked on the resource.
Keeping track of user progress and documentation can occupy too much of your time. Our Milestones module is designed to help you manage all of this “administrivia” in one convenient place. You design and create your program's Milestones to reflect your program’s structure: Milestones can be used to track the completion status of any program requirement – from the Letter of Commitment to the Exit Interview. Milestones can include the requirement that users upload documents and/or evidence, supporting an integrated electronic portfolio functionality.
You can assign milestones, each with its own due date, to groups of teachers (e.g. New Teachers starting in 2013). As the year progresses, you can record completion status for each teacher’s milestones (Incomplete, Completed, Extension, etc.), give feedback to the teacher. That same milestone might include a document upload, which you can evaluate and critique separately from the Milestone. You can also require resubmission of a document which does not meet your standards.
At a glance, you can see which milestones have been completed and which haven’t, sorted by targeted user or by milestone, both online and in printable reports. The system will remind you, on a date of your choosing, to check that milestone’s status. Then, using the built-in Contact facility, you can even send an email to just those users whose work remains outstanding.
Milestones Module (cont.)
Since users can always view their own Milestones, they can monitor their own progress at any time (you control whether each Milestone is visible to the user). A user’s Milestone Report can easily be used as a transportability document, showing the new Program Director exactly what the transferring teacher has completed while in your program.
Our Commitment to Support
If you ever have questions about how the software works, or how to do something (and don't we all?), support is only a phone call or an email away. Support is included in your contract, at zero additional cost — no expensive “subscriptions”, no “per-incident” billing. If something is unclear to you, or not working for you, we to know; and we don’t want cost to be in the way of doing our best — for all of our customers.
We find that actually speaking with you helps us to improve the site — we learn more about what you're doing, and how your needs change as time goes by. Many of our most powerful features started when a customer asked “How do I ...” and we discovered that the answer to that question was something new that was helpful to other programs as well. We think that's a win-win situation!
But where we really shine is in the area of support services. Our goal is to go above and beyond to provide you and your program assistance with long-range planning, data and graphing assistance with your biennial reports, and planning for site visits and other reviews. We can produce custom reports as needed, when you need to answer a special question or explore your data more deeply. And we provide one-on-one help with setting up InductionSupport.com so that it suits your program. All of these services are part of your contract and partnership with us at InductionSupport.com.
If you would like more information, or a demonstration of our services, please call us at 661.254.7556 or mail us. We look forward to talking with you!